Tenant Responsibilities

Obligations

Comhar Housing:

Comhar Housing acts as agent on behalf of your local council in the management and administration of your Tenancy Agreement. Comhar Housing:

• Manages your social housing development
• Collects your rent
• Fulfils the council’s duties as landlord under the Tenancy Agreements
• Enables you to have safe, secure and quiet enjoyment of your home
• Maintains the common areas and completes repairs that are Comhar Housings responsibility - See below

Comhar Housing also provides a community development service to assist in the creation of a vibrant and sustainable community at each development.

Tenant:

As a tenant you also have obligations.You must keep to all of the terms of your tenancy agreement, Your main responsibilities are to:

• Pay the rent and other charges on time
• Use the property as your only/main home. The dwelling cannot be used for operating a business
• Take care of the property, keep the inside in a good condition, do any repairs that are your responsibility and report all other repairs to us as soon as you are aware of them
• Make sure that everyone in your household or
  any visitors keep to the conditions of your tenancy and behave in a reasonable way in and around your home. Also, that they do not cause a nuisance, annoy neighbours, or harass or threaten anyone
• Let us know in writing four weeks before you plan to move and, when you go, leave the property in a good condition
• Allow Comhar Housing access to complete repairs and/or inspections
• Notify Comhar Housing of any income changes
• Supply income details for an annual rent assessment
• Only carry out alternations or changes to the property once consent and written permission has been granted by Comhar Housing
• Notify Comhar Housing if you are leaving the property for a period exceeding 6 weeks.

Responsibilities

Comhar Housing:

• Adaptations for disabled people as a result of recommendation by an occupational therapist
• Bathrooms baths, bath panels, taps, shower trays, toilet pan cistern, flushing systems
• Wiring, sockets and light fittings. Only standard white socket and light plastic fittings
• Hard wired smoke alarms, carbon dioxide and communal fire alarm systems
• Extractor fans, emergency lighting (communal), cooker connection point,
  pumps, immersion heater
• Replacement of bulbs and lamps in communal areas
• Floorboards / concrete floors due to normal wear and tear
• Non slip lino in wet rooms such as bathrooms and kitchens with normal wear and tear
• Kitchen fittings and worktops as a result of normal wear and tear
• Kitchen cupboards, cupboard drawers, cupboard door catches, handle and hinges where there is normal wear and tear
• Communal areas such as lifts and stairs, provided by Comhar Housing, retaining walls and paths in the garden
• Downpipe (soil/ rain water), drains & gully surrounds, gulley grates, drain blockage. (Unless drain misuse)
• Hot and cold water storage tanks
• Roof structure and coverings, guttering, rainwater, pipes and clips, fascia, soffits, barge boards and roof lights
• Staircases, banisters & handrails
• Window frames and sills, window fittings such as locks and handles

Tenant:

• Bathroom fittings (towel rails etc), plugs and chains for sinks, basins and baths, Toilet seat and fitting
• Internal decoration, external decoration (excluding cyclical work), curtain fixtures, painting and flooring
• Doorbells (excluding communal door entry systems), new door draft excluders, nameplates and door, door adjustment following new carpets
• You will be responsible if you lose your keys or have them stolen, or if you are locked out. You will also be responsible for any repairs as a result of us needing to gain access
• Electric plugs and electric bill for the supply of electricity
• Battery operated carbon monoxide detectors and battery smoke alarms
• White goods, such as cookers, fridges, washing machines, dishwasher etc.
• House/intruder alarms, Comhar Housing take no responsibility for installation and maintenance of intruder alarms
• Supply and replacement of bulbs and lamps in tenant’s premises
• All relevant outgoings including all gas, electricity and water charges whether metered or billed. All changes to meters must be requested to Comhar Housing before changes are permitted, I.E. prepay meters
• Flooring, carpets, laminate, wooden or tiling
• Minor repairs to plaster work. Major repairs to plaster work may be rechargeable if deemed to be misuse and abuse of property
• Broken panes of glass

1.0 External

• Garden maintenance
• Replacing security lights on the outside of the home (but not lights in common areas or streets)
• Replace lost keys to doors and window locks (This can be completed by Comhar Housing but will be recharged to the tenant)
• Replacing lost fobs (Comhar Housing can provide but will be recharged to the tenant)
• Repair/replace doorbell pushes
• Boundary walls, gates and fences – tenant to maintain side which faces into he boundary of the property

2.0 Internal Spaces

• Minor plaster cracks including repairing surface damage to internal plasterwork
• Internal decoration, such as painting of walls, ceilings and internal woodwork
• Replacing plugs and chains to sinks, wash hand basins and baths

3.0 Doors, Windows and Floors

• Replacement of broken window glass (Comhar Housing shall effect repair and recharge to tenant)
• Draught proofing of external doors
• Repairs and replacements of letterboxes other than those in apartment common areas
• Repairs to floor coverings which have been installed by the tenant
• Repairs to the floor and wall tiles – including grout and sealant
• Damage due to break in (unless of a structural nature)
• Re-sizing doors to fit over floor coverings

4.0 Plumbing & Heating

• Toilets and sinks –repair/replacement of seats, chains handle washers and stoppers
• Clearing air locks in radiators
• Installation and maintenance of white goods (Tenants should ONLY use professional tradespersons / suitably qualified people for installing white goods).
• Removing scale from taps, sinks, baths and toilet pans

5.0 Electrical

• Replacement of light bulbs
• Resetting of trip switches
• Replacing of meter cupboard doors
• Replacement of fuses (other then mains fuses)

6.0 Cooking and heating appliances

• Maintenance of all appliances installed by tenant